Shipping policy
Shipping Policy
Last updated: May 6, 2026
Thank you for shopping with PetCaraeSpot 🐾
We are committed to providing a smooth and reliable shipping experience for all customers.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times may vary depending on your location and shipping carrier.
United States:
Estimated delivery time: 5–12 business days
International Orders:
Estimated delivery time: 7–20 business days
Please note that shipping times are estimates and may occasionally be affected by customs delays, holidays, weather conditions, or carrier-related issues beyond our control.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
We may occasionally offer free shipping promotions on selected products or orders.
Tracking Information
Once your order has shipped, tracking details will be sent to the email address provided during checkout.
Please allow a few days for tracking information to update after shipment.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
PetCaraeSpot is not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you.
However, we are not responsible for delays caused by shipping carriers, customs processing, or other external factors beyond our control.
Contact
If you have any questions regarding shipping, please contact us at: